Limitless IOT mobile and web applications
Effective date: 5 August 2026 · Last updated: 5 August 2026
This Privacy Policy describes how Trinity Global (PTY) LTD ("Trinity Global", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use Limitless IOT, our mobile application, web application, and related services (collectively, the "Service").
The Service provides fleet and asset management features that may include GPS tracking, geofencing, IoT device monitoring, operator and wages reporting, shop ordering, and related tools depending on your app version and account configuration.
By creating an account or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
The data controller for personal information processed through the Service is Trinity Global (PTY) LTD, registered in South Africa.
Registered address:
46 Pope Ellis Dr
Ashburton
KwaZulu-Natal
South Africa, 3201
For privacy questions, data requests, or complaints, contact us using the details in Section 15 below.
We collect information in the following categories:
Location data is collected only when you use features that require it and when you grant the necessary device permissions. Some tracking features may run while the app is in use or in the background, depending on your device settings and the features you enable.
We do not intentionally collect sensitive categories of data such as health information, government ID numbers, or payment card details through the core Service unless you voluntarily include such information in free-text fields you create (for example, in notes or operator records). Please avoid entering unnecessary sensitive information.
We use collected information to:
We do not use your personal information for third-party advertising or sell your personal information.
If you are in the European Economic Area or the United Kingdom, we process personal data on these bases:
You may withdraw consent for permission-based processing in your device or browser settings, though some features may no longer work.
Depending on the features you use, the app may request permissions including:
You can manage most permissions in your device settings. Denying a permission may limit related functionality.
Your account and app data are stored in Google Firebase services, including Firebase Authentication, Cloud Firestore, and Cloud Storage, hosted on Google Cloud infrastructure. Data may be processed in data centers located outside your country of residence.
We rely on trusted providers to operate the Service, including:
We do not sell your personal information. We may disclose information:
Information you enter into the Service (such as operator records or shared reports) may be visible to other users within your organization or account scope if you configure the Service that way.
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete app data or delete your account, we delete or anonymize associated personal information from our active systems, except where retention is required for legal, tax, accounting, fraud prevention, or security purposes.
We use reasonable administrative, technical, and organizational measures to protect your information, including encrypted connections (HTTPS/TLS), Firebase security rules, access controls, and authentication requirements.
No system is completely secure. You are responsible for keeping your password confidential and for activity under your account.
Depending on your location, you may have the right to:
To exercise these rights, use the in-app profile and settings features or contact us at the email below. We may need to verify your identity before fulfilling a request.
If you use the Service from outside the country where our infrastructure providers operate, your information may be transferred to and processed in countries that may have different data protection laws than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms offered by our providers.
The Service is not intended for children under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last updated" date above. Material changes may also be communicated through the app or by email where appropriate. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to make a privacy request, contact:
Trinity Global (PTY) LTD
46 Pope Ellis Dr
Ashburton, KwaZulu-Natal
South Africa, 3201
Email: info@trinityglobal.co.za
When contacting us, please include the email address associated with your account and a description of your request. We aim to respond within 30 days.